Michael Rudas
514 S. Connecticut Avenue • Royal Oak MI  48067
Phone: 248-548-1878 • Mobile: 248-841-0520

Objective
Though most of my professional career has been as an electronic technician (audio, TVs, computers, medical & industrial), I also have substantial customer/retail experience (TV repair counter, audio equipment & computer sales) and substantial on-line and telephone technical support experience.  I am also a trained and experienced technical writer and editor (software manuals, computer articles, newsletters, and more).

Of course, my ideal position would allow me to combine as many of these abilities as possible to the benefit of my employer.
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Skills
•  Certified Electronic Technician and A+ Certified.
•  Experienced in customer support and sales: on the telephone, in person, and on-line.
•  Substantial computer experience, primarily PCs running MS-DOS and Microsoft Windows,
      but also including multi- and cross-platform hardware and software, especially Linux.  This included disk
      librarian and newsletter-editing duties for several computer clubs.
•  Trained and experienced technical writer and editor, including software manuals, articles, and
     newsletters.
•  Broad and deep electronic experience, including component-level repairs and prototyping on
     many types of equipment (medical/industrial, consumer, professional audio, and more).
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Experience
Maria Madeline Project, Inc.
24630 Scotia Blvd.
Oak Park, Michigan  48237
Phone: 248-398-6438
Fax: 248-692-0391
Contact: Tony Fama

Computer Instructor (part time) -- May 2004 / May 2005
~~~~~~~~~~~~~~~~~~~~~~~~~~~
•  I taught computer use, including Windows and the Internet, to seniors of varying abilities in a variety of settings.
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  City of Oak Park Senior Center
  14300 Oak Park Blvd.
  Oak Park, Michigan  48237
  Phone: 248-691-7575
  Contact: Lynn Davey

Computer Instructor (part time) -- July 2003 / March 2004
~~~~~~~~~~~~~~~~~~~~~~~~~~~
•  I taught computer use, including Windows and the Internet, to seniors of varying abilities.
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  Integrated Systems Analysts / Information Systems Services,
  Commercial Systems & Services Division
  15403 Commerce Drive South
  Dearborn MI  48120-1268
  Phone: 313-317-5000
 (formerly a division of Lockheed Martin, previously a division of Loral Corporation)
 Contact: None available due to employee turnover.

 Field Service Technician -- January 1995 / June 2001
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
•  General resource duties, including technician training, parts research, and documentation.
•  Special projects; including telemetry-cable fabrication, redesign, and repair as well as research
     equipment upgrades (in the field, customer sites).
•  Video monitor repair and calibration, specializing in 19-21 inch Sun, HP, and Philips models.
•  Repair of Telxon and Symbol hand-held wireless (RF) bar-code scanner/terminals and network hardware.
•  Linear and switch-mode power supply repairs, ranging in capacity from 20 to over 1000 watts.
•  General repair of 386 through Pentium III IBM PC-compatible systems, including both
     hardware and software problems.
•  Calibration, repair, and construction of PC-based data-logging systems for Ford Motor Company, including
     data-acquisition boards.
•  Printer repairs, including line, dot-matrix, ink-jet, and laser.
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 ABL Data Systems
 32 E. 14 Mile Road
 Madison Heights MI  48071-1301
 Phone: 248-588-1083
 Contact: None available due to employee turnover.

 Technical Support Specialist -- September 1991 / June 1994
 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
•  Parts research, inventory management, and documentation.
•  Customer telephone support for PCs and peripherals.
•  Technician support and training (including audio, video, and computer technicians).
•  Some repairs: monitors, printers, and computers.
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Incognito Software
Garden City MI
(no longer in business)

Technical Support  (software) -- March 1989 / July 1991
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~
•  Provided customer, vendor, and program-author technical support via telephone and the
     company BBS, which I ran and maintained.
•  Wrote and edited software manuals, advertising, and promotional materials (primarily
     Amiga-oriented).
•  Manned trade-show booths.
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 ABL Data Systems

Service Technician  -- February to October 1988
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
•  Repair of all types of computer hardware.

Prior experience included consumer, professional audio, medical, and industrial electronics support.  This has included sales, repair, and prototyping.

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Education

 University of Michigan -- Ann Arbor, MI
  School of Engineering -- one year

 Redford High School -- Detroit, MI
  Honors College Prep -- graduated

•  Recipient, Bausch & Lomb Honorary Science Award.
•  National Merit Semi-finalist.

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Links:

http://MRudas.2Ya.com -- my personal home page.
http://tinyurl.com/3wt54n -- My public links-page (Protopage).
http://FaveSoft.blogspot.com -- My mostly-Windows software blog.

Feel free to Google me.