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FAQ
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When will we receive our fundraising kit?
Your fundraising kit will arrive several days before your fundraiser is scheduled to begin. We will ship your kit via Priority Mail or FEDEX, depending on the size of your fundraiser. What is included in our kit? Your kit will contain enough packets for each seller which will include a catalog, a mutli-customer order form, and ordering instruction sheets. In addition, we make your job easier by providing all the information you'll need to submit your orders. Are we required to make a deposit? Yes, we do require a small fundraising deposit on materials which is fully refundable to you. Some restrictions may apply. See the fundraising agreement for more details. How soon can we start? Once you register your fundraiser, we will prepare and ship your fundraising kit as quickly as 2 days. Fundraisers with 100 or more participants may take longer. How long should our fundraiser last? We recommend 2 weeks with 3 full weekends in order to maximize your profit earnings as well as ensure continued motivation by your participants. Are there any minimums? No. We do not have a minimum order amount or a minimum number of participants. Where do we fax our contract? Fax your fundraising contract to 1-407-386-6284. Where do we send orders? Tupperware Fundraiser Order Processing P.O. Box 30923 Cleveland, Ohio 44130 How long does it take for our products to arrive? Please allow up to 4 weeks for your products to arrive once you have submitted your orders. Can orders be shipped directly to our customers? We can offer direct shipping to your sellers but not directly to your customers. If you are interested in shipping directly to your seller's homes, please speak with your fundraising manager for more details on our direct ship program. There is a $1.00 handling fee per order for direct shipping with a minimum of $6 per shipping destination. Are we required to pay sales tax? If your organization is tax exempt and you can provide us with a copy of your tax exemption certificate, you will not be required to collect sales tax from your customers. |
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How do we pay for our orders?
Please make your check payable to Tupperware for the balance due. You can pay with an official bank check or a postal money order. You may also choose to pay with a personal or organization check but this will delay your order processing by about a week. Can I use a local consultant for our fundraiser? Yes, however, a local consultant's fundraising experience may be limited. If you use a local consultant, you must request your fundraising packets from him/her directly. All fundraising support will come from the local consultant as well. Please note if your packets have already shipped from our fundraising center, you will be assessed a penalty if you choose to work with a local consultant. In addition, your fundraising deposit will be forfeited. What is your return policy? Because the fundraising organization retains 40% of the customer's payment as their profit, we do not offer cash refunds on fundraising sales. However, all products we manufacture are backed by our lifetime warranty. We will replace any product that arrives or later becomes damaged or otherwise defective. Do you provide products for display during our fundraising event? We will be happy to ship you a sample of products from our fundraising line for display during your fundraiser. There is a $100 refundable deposit on displays. If you sell $5000 or more in Tupperware, the products are yours to keep. Still have questions? Please email us with your questions and we will reply promptly to your email. Or call us at 1-800-903-0933. |